When glamour fades too quickly, trust is the first casualty.
Mrs. Elizabeth, a modest shoe vendor, built her small business around trust. She sourced her shoes from a supplier she believed in—whose name is Okeke Esther Udoka, owner of brand "Queen Empire Collection" in Lagos—and resold them to her loyal customers.
Business was steady, until one fateful day when a customer returned, visibly upset. The beautiful pair of shoes she had purchased from Mrs. Elizabeth had fallen apart after just a single outing. The incident cast a shadow over the integrity of Queen Empire Collection
, 
a brand Mrs. Elizabeth had trusted for years.
Caught off guard, Mrs. Elizabeth found herself speechless. She had bought the shoes in good faith from her regular Lagos supplier and had not expected such a complaint. Before she could even recover from that shock, a similar disaster struck closer to home. She had personally purchased a pair for an important occasion—only to watch them collapse after one wear.
Frustrated and disheartened, Mrs. Elizabeth decided to confront her Lagos supplier. But as she narrated her ordeal, the lady who sold her the shoes at #63,000 reacted bitterly, showing little empathy for the losses and embarrassment Mrs. Elizabeth had suffered.
It was a harsh lesson: in a world built on trust, when quality wears thin, so does reputation.
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